Solutions
Customer Experience
Customer conversion
Customer onboarding
Customer support
Customer support
Customer Renewals
Finance & Accounting
Content Moderation
Data Processing
Industries
SaaS
AI
Ecommerce
Healthcare
Supply Chain & Logistics
Fintech
How It Works
About
Company
Careers
Glossary
Get Started
Ss
Back to glossary
→
Service Level Agreement
•
A contract that defines the level of service expected from a service provider.
Related Terms
Self Service Portal
Agent
Time To First Response
S M S Support
more solutions
Customer Experience
Technical Customer Support
Content Moderation
Data Processing
finance & Accounting
Customer support