Our intelligent note-taking solution automatically generates real-time call summaries, action items, and next steps — so your agents can focus on customers, not typing.
NinjaAI Notetaker reduces post-call work by up to 80%, improves call quality and agent productivity, creates consistent documentation, and captures all essential information, every time.
Our agent-facing AI assistant delivers instant, contextual guidance during customer interactions to ensure fast, accurate responses and consistent service quality.
Key features include real-time knowledge base access, smart response suggestions, step-by-step troubleshooting guidance, and continuous learning from best practices.
Transform customer conversations into actionable insights with our advanced analytics platform that identifies trends, sentiment patterns, and improvement opportunities.
Capabilities include automated quality scoring, customer sentiment analysis, performance trend identification, and custom reporting dashboards.
